Privacy Policy
At The Ullapool Rooms, we are committed to protecting your privacy and handling your personal information with care.
This policy explains what information we collect through our website, how we use it, and the steps we take to keep it secure.
We may update this policy from time to time, so please check back periodically.
Information We Collect
When you use our website, we may collect:
Personal Information: Name, contact details (email address, phone number, postal address), and booking details or enquiry information.
Preferences and Demographic Information: Location, interests or preferences you share with us.
Survey and Feedback Information: Responses to questionnaires, surveys or promotional offers.
How We Use Your Information
We use your information to:
Provide and Improve Our Services: To manage bookings, respond to enquiries, personalise your experience, and improve our website and guest services.
Communication With You: We may send booking confirmations, updates or marketing emails – unless you choose to opt out.
Market Research: Occasionally, we may contact you to request feedback to help us improve our offering.
We will never use your information for purposes unrelated to your stay or enquiry.
Data Security
We are committed to keeping your information secure. We use appropriate physical, electronic and managerial procedures to safeguard data and protect it from unauthorised access, alteration or disclosure.
Cookies
Our website uses cookies to improve your experience. This includes:
Functionality Cookies: to remember your preferences.
Analytics Cookies: to help us understand website traffic and improve our content.
You can accept or decline cookies through your browser settings. Declining cookies may limit some website features.
Links To Other Websites
Our website may include links to external sites. Please note that once you leave our site, we have no control over the privacy practice of other websites. We recommend reviewing their policies before providing personal information.
Controlling Your Information
You have the right to:
Opt Out of Marketing
You can unsubscribe form our marketing communications at any time by emailing us at stay@ullapoolholidays.com.
Request Corrections
If you believe any information we hold is incorrect or incomplete, please contact us and we will promptly update it.
Your Data Rights
We do not sell, distribute or lease your personal information to third parties unless you give permission or we are required to do so by law.
Contact Us
If you have any questions about this Privacy Policy or how we use your information, please contact us at:
Email: stay@theullapoolrooms.com
Postal Address: The Ullapool Rooms, 14 Market Street, Ullapool, Ross-shire, Scotland, IV26 2XE
Last Updated: December 2025