Our most flexible cancellation terms

When booking directly with us, you benefit from our most generous cancellation terms, giving you greater flexibility and peace of mind if your plans change.

You can cancel free of charge up to 28 days before arrival, compared with 60 days when booking through Booking.com.

Direct-only special offers for longer stays

We offer special deals for longer stays throughout the year, giving you more time to enjoy Ullapool and explore the North West Highlands.

These offers are only available when you book directly with us.

Priority early check‑in from 3pm

Guests who book direct enjoy priority early check‑in from 3pm, at no extra cost (value £30).

That means more time to unpack, unwind, and start enjoying Ullapool - especially welcome after a long day of travel.

Direct contact with your local hosts

From your first enquiry to the moment you arrive, you’re dealing with local hosts who genuinely care about your stay. 

Any queries about your booking are dealt with by us directly, so if something needs changing or sorting out, there's no need to go through a third-party booking platform.

A secure and straightforward booking process

You can book safely and securely through our online booking system, with card payments processed by Stripe.

Our prices and booking terms are clearly set out, and you'll receive confirmation of your booking, giving you peace of mind from the outset.

If you'd prefer to book by phone or email, we're happy to help with that too.

How to Book

Booking direct is simple.

Book online: Use our secure booking page to check availability, choose your dates, and confirm your stay in just a few easy steps.

Prefer a personal touch? You’re always welcome to call or email us - we’re happy to help with questions, recommendations, or special requirements.